Privacy Policy

Effective Date: November 2nd, 2023

  1. Introduction and Scope: Serenity Routes (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, serenityroutes.com, and interact with our services.
  2. Information We Collect: We collect personal information that you voluntarily provide to us, including but not limited to your name, email address, and shipping address when you make a purchase or subscribe to our newsletter.
  3. How We Use Your Information:
    • To process and fulfill your orders.
    • To communicate with you regarding your orders, inquiries, or other requests.
    • To send you updates, promotions, and newsletters if you have subscribed.
  4. Email Communication: By providing your email address, you consent to receiving emails from us, including order confirmations, newsletters, and promotional offers. You can opt-out of promotional emails at any time by using the unsubscribe link provided in the emails.
  5. Payment Information: We do not store your payment information. All transactions are securely processed through third-party payment gateways.
  6. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and improve our website. You can manage your cookie preferences through your browser settings.
  7. Sharing Your Information: We may share your personal information with third-party service providers who assist us in operating our website, processing transactions, or conducting business. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
  8. Legal Basis for Processing: We process your personal information based on the necessity for the performance of a contract (e.g., processing orders) and our legitimate interest in providing and improving our services.
  9. Data Security: We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
  10. Your Rights: You have the right to access, correct, or delete your personal information. You can also object to the processing of your information or request its portability. To exercise these rights, please contact us at serenityroutes64@gmail.com.
  11. Changes to the Privacy Policy: We reserve the right to update this Privacy Policy to reflect changes in our practices. The updated policy will be effective immediately upon posting on our website.
  12. Contact Us: If you have any questions or concerns about our Privacy Policy or the processing of your personal information, please contact us at serenityroutes64@gmail.com.

Serenity Routes [Your Address] Istanbul

Date: November 2nd, 2023

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